Terms and Conditions

Last Updated: 07-May-2025

These Terms and Conditions govern your use of xenorahome.com and any purchases made through our website.

1. Company Information
   Xenorahome
   11 Paula Blvd, Etobicoke, ON M8W 4B5, Canada
   Email: support@xenorahome.com
   Tel: +1 647-967-1030
2. Acceptance of Terms
   By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
3. Eligibility
   You must be at least 18 years of age and capable of entering into binding contracts under Ontario law to make purchases.
4. Product Information
   We make every effort to display product descriptions, colors, and images accurately. However, we do not warrant that product descriptions or other content are error-free. If a product is not as described, your sole remedy is to return it in unused condition .
5. Pricing and Currency
   All prices are displayed in Canadian Dollars (CAD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct pricing errors and cancel orders affected by such errors .
6. Payment
   We accept payment via major credit cards and other methods displayed at checkout. Payment must be received in full before order processing. All payment information is processed through secure third-party providers.
7. Order Acceptance
   Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, suspected fraud, or pricing errors. Order confirmation does not constitute acceptance until products are shipped.
8. Delivery and Shipping
   Delivery timelines provided are estimates only.
   Risk of loss passes to you upon delivery to the carrier.
   If products are not delivered within 30 days of the estimated delivery date, you may have cancellation rights under applicable consumer protection laws .
   Additional charges such as customs duties or brokerage fees may apply and are your responsibility .
9. Cancellation Rights
   Under Ontario’s Consumer Protection Act, 2002, you may cancel an Internet agreement in certain circumstances, including:

If we fail to deliver goods within 30 days of the specified delivery date
If the goods differ materially from the description provided
To cancel, contact us at support@xenorahome.com.

10. Intellectual Property
    All content on this website, including text, images, logos, and software, is the property of Xenorahome and protected by Canadian copyright and trademark laws.
11. Limitation of Liability
    To the maximum extent permitted by law, Xenorahome shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or products purchased. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
12. Governing Law
    These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.
13. Changes to Terms
    We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.
14. Contact
    For questions regarding these Terms, contact us at support@xenorahome.com.