Cookies Policy

Last Updated: 07-May-2025

Xenorahome (“we,” “us,” or “our”) operates xenorahome.com. This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences.

By using our website, you consent to the use of cookies in accordance with this policy, subject to the choices you make through our cookie consent mechanism.

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1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, remember your preferences, and provide information to site owners about how the site is being used.

We also use similar technologies such as web beacons, pixels, and local storage. In this policy, we refer to all of these collectively as “cookies.”

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2. How We Use Cookies

We use cookies for the following purposes:

• Essential functions: To enable core website features such as shopping cart functionality, secure checkout, and account login.
• Performance and analytics: To understand how visitors interact with our website so we can improve user experience and site performance.
• Functionality: To remember your preferences, such as language settings and login details.
• Marketing and advertising: To deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

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3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features like page navigation, secure login, and checkout. Without these cookies, the website cannot operate properly.

These cookies do not require your consent because they are essential for providing the service you requested .

3.2 Analytics and Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users encounter error messages. The information collected is aggregated and anonymous.

Examples: Google Analytics cookies (_ga, _gid)

These cookies require your consent before they are set on your device .

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

These cookies require your consent before they are set on your device.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Examples: Meta Pixel, Google Ads cookies

These cookies require your consent before they are set on your device .

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4. First-Party and Third-Party Cookies

First-party cookies are set by Xenorahome directly when you visit our website.

Third-party cookies are set by external services we use, such as Google Analytics, payment processors, and advertising platforms. These third parties may collect information about your online activities across different websites.

We recommend reviewing the privacy policies of these third-party providers to understand how they handle your information.

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5. Cookie Duration

Session cookies are temporary and are deleted when you close your browser.

Persistent cookies remain on your device for a set period (typically between 30 days and 2 years) or until you manually delete them.

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6. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences by cookie category

You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our website footer.

You can also manage or delete cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that disabling essential cookies may affect website functionality and your ability to complete purchases.

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7. Consent and Withdrawal

Under Canadian privacy law (PIPEDA), we may rely on implied consent for non-sensitive cookies where your conduct indicates consent, such as continuing to use the website after being informed of cookie use .

However, where cookies collect sensitive information or are used for tracking that falls outside reasonable expectations, we will obtain express consent .

You may withdraw your consent at any time by adjusting your cookie preferences or contacting us at support@xenorahome.com.

Important for Quebec residents: Under Quebec’s Law 25, technologies that identify, locate, or profile users require opt-in consent and must be disabled by default until you actively consent .

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8. Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals. You can manage tracking through our cookie consent tool or browser settings.

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9. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our practices. Material changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have questions about this Cookies Policy or our use of cookies, please contact us:

Xenorahome
11 Paula Blvd, Etobicoke, ON M8W 4B5, Canada
Email: support@xenorahome.com
Tel: +1 647-967-1030